Author Topic: aurora.exe issue  (Read 3671 times)

0 Members and 1 Guest are viewing this topic.

Offline Perelandra67 (OP)

  • Leading Rate
  • *
  • P
  • Posts: 8
  • Thanked: 1 times
aurora.exe issue
« on: December 05, 2021, 06:52:19 PM »
this message pops up whenever I try to run Aurora. exe.  How can I fix this so I can start playing?
 

Offline ZimRathbone

  • Captain
  • **********
  • Posts: 408
  • Thanked: 30 times
  • Gold Supporter Gold Supporter : Support the forums with a Gold subscription
    2021 Supporter 2021 Supporter : Donate for 2021
    2023 Supporter 2023 Supporter : Donate for 2023
Re: aurora.exe issue
« Reply #1 on: December 05, 2021, 09:45:07 PM »
Where have you installed Aurora?

If its in Program Files or a subdirectory of that then there are sometimes access permission issues (especially with newer versions of Windows)

I install in a separate directory (C:\Games\Aurora) to avoid this.
Slàinte,

Mike
 

Offline Perelandra67 (OP)

  • Leading Rate
  • *
  • P
  • Posts: 8
  • Thanked: 1 times
Re: aurora.exe issue
« Reply #2 on: December 05, 2021, 09:56:36 PM »
C:\Aurora 4x
« Last Edit: December 05, 2021, 10:00:27 PM by Perelandra67 »
 

Offline Rewstyr

  • Gold Supporter
  • Leading Rate
  • *****
  • Posts: 8
  • Thanked: 1 times
  • Discord Username: Rewstyr#8870
  • Gold Supporter Gold Supporter : Support the forums with a Gold subscription
    2021 Supporter 2021 Supporter : Donate for 2021
    2023 Supporter 2023 Supporter : Donate for 2023
Re: aurora.exe issue
« Reply #3 on: December 06, 2021, 03:10:14 AM »
Try installing into a directory with no space in it.   If that doesn't work try running as administrator?
 

Offline Perelandra67 (OP)

  • Leading Rate
  • *
  • P
  • Posts: 8
  • Thanked: 1 times
Re: aurora.exe issue
« Reply #4 on: December 06, 2021, 08:05:10 AM »
I have downloaded again into C:\Aurora, same error result.  when I run as administrator, nothing at all happens.
 

Offline ZimRathbone

  • Captain
  • **********
  • Posts: 408
  • Thanked: 30 times
  • Gold Supporter Gold Supporter : Support the forums with a Gold subscription
    2021 Supporter 2021 Supporter : Donate for 2021
    2023 Supporter 2023 Supporter : Donate for 2023
Re: aurora.exe issue
« Reply #5 on: December 06, 2021, 08:53:20 AM »
What file are you using?   Where did you download it from?
Slàinte,

Mike
 

Offline Perelandra67 (OP)

  • Leading Rate
  • *
  • P
  • Posts: 8
  • Thanked: 1 times
Re: aurora.exe issue
« Reply #6 on: December 06, 2021, 09:03:21 AM »
C# full installation from this forum
1. 13
 

Offline Migi

  • Captain
  • **********
  • Posts: 465
  • Thanked: 172 times
Re: aurora.exe issue
« Reply #7 on: December 06, 2021, 09:30:12 AM »
Unfortunately most of the information I can find online about error code 0xc00000e5 relates to Comodo antivirus software and comes from 2016/2017.

What version of Windows are you using?
Is this a recent Windows install or have you been using it for a while?
What antivirus software are you using?
Are you having any issues with other software?
 

Offline Perelandra67 (OP)

  • Leading Rate
  • *
  • P
  • Posts: 8
  • Thanked: 1 times
Re: aurora.exe issue
« Reply #8 on: December 06, 2021, 09:32:34 AM »
thank you for investigating.  Windows 10 for quite a while now.  AVG anti-virus software.  I am not experiencing any other issues but I will disable AVG and do a new download/install. 
 

Offline Perelandra67 (OP)

  • Leading Rate
  • *
  • P
  • Posts: 8
  • Thanked: 1 times
Re: aurora.exe issue
« Reply #9 on: December 06, 2021, 09:37:47 AM »
tried a fresh download/install with no AV running and came up with the same error message
 

Offline serger

  • Commodore
  • **********
  • Posts: 634
  • Thanked: 120 times
  • Silver Supporter Silver Supporter : Support the forums with a Silver subscription
    2021 Supporter 2021 Supporter : Donate for 2021
    2022 Supporter 2022 Supporter : Donate for 2022
Re: aurora.exe issue
« Reply #10 on: December 06, 2021, 11:57:13 AM »
There were numerous reported issues with this error, caused by AVG, with different apps as victims (sometimes nearly all executables on the disk affected).
It were fixed in some cases by uninstalling AVG (and NOT installing it again), yet in some cases they needed a restore procedure to a point, where AVG was not yet installed. In some cases only clean Windows install was able to fix it.
 

Offline Perelandra67 (OP)

  • Leading Rate
  • *
  • P
  • Posts: 8
  • Thanked: 1 times
Re: aurora.exe issue
« Reply #11 on: December 06, 2021, 12:24:31 PM »
ah, ok well thank you.  I'll give that some thought and report back if I get Aurora running
 

Offline Perelandra67 (OP)

  • Leading Rate
  • *
  • P
  • Posts: 8
  • Thanked: 1 times
Re: aurora.exe issue
« Reply #12 on: December 06, 2021, 12:39:41 PM »
I uninstalled AVG and components, downloaded and installed v1. 13. 0 again and everything works fine.  thank you for your help
 
The following users thanked this post: serger

Offline ZimRathbone

  • Captain
  • **********
  • Posts: 408
  • Thanked: 30 times
  • Gold Supporter Gold Supporter : Support the forums with a Gold subscription
    2021 Supporter 2021 Supporter : Donate for 2021
    2023 Supporter 2023 Supporter : Donate for 2023
Re: aurora.exe issue
« Reply #13 on: December 06, 2021, 04:46:19 PM »
Great to hear that you got it sorted,  welcome to the crazy fun that is Aurora.
 
Slàinte,

Mike
 

Offline Garfunkel

  • Registered
  • Admiral of the Fleet
  • ***********
  • Posts: 2791
  • Thanked: 1052 times
Re: aurora.exe issue
« Reply #14 on: December 07, 2021, 08:34:34 PM »
Yet another reason never to use AVG - this is not the first such case with that program.