Aurora 4x

Announcements => Announcements => Topic started by: Erik Luken on May 05, 2015, 04:03:02 PM

Title: Thread for board issues
Post by: Erik Luken on May 05, 2015, 04:03:02 PM
This thread is for people having issues registering or logging in. The Announcement forum is open for guests to reply to threads. Any spam will result is IP bans. So don't do it.
Title: Re: Thread for board issues
Post by: mikelovskij_2 on May 11, 2015, 03:22:54 AM
Hi,
i registered some days ago with the email address "snao20@hotmail. com" and the username "mikelovskij".  However I didn't any activation or confirmation email.  I already tried to click on "resend confirmation email" but i got nothing.  I also checked my spam box. 
Thansk for the help and for the beautiful game,

Michele.
Title: Re: Thread for board issues
Post by: Erik Luken on May 11, 2015, 07:43:20 AM
Hi,
i registered some days ago with the email address "snao20@hotmail. com" and the username "mikelovskij".  However I didn't any activation or confirmation email.  I already tried to click on "resend confirmation email" but i got nothing.  I also checked my spam box. 
Thansk for the help and for the beautiful game,

Michele.
I activated your account.
Title: Re: Thread for board issues
Post by: pyro_unregistered on May 20, 2015, 05:37:27 AM
Hello, I registered about a week ago.  I can't activate my account due to not receiving activation email.

Email:*edited out*
Username: pyro
Title: Re: Thread for board issues
Post by: Erik Luken on May 20, 2015, 07:24:10 AM
Hello, I registered about a week ago.  I can't activate my account due to not receiving activation email.

Email:*edited out*
Username: pyro

I did a bulk activate on all outstanding accounts last night. Have you tried to log in?
Title: Re: Thread for board issues
Post by: pyro on May 21, 2015, 09:32:48 AM
Quote from: Erik Luken link=topic=7798. msg79437#msg79437 date=1432124650
I did a bulk activate on all outstanding accounts last night.  Have you tried to log in?

Thank you, it is working now.  Could I, by any chance, ask you to remove my e-mail address from my original post?
Title: Re: Thread for board issues
Post by: Erik Luken on May 21, 2015, 09:46:25 AM
Thank you, it is working now.  Could I, by any chance, ask you to remove my e-mail address from my original post?

Done, and for future reference to anyone needing help, all I need is your username.
Title: Re: Thread for board issues
Post by: boggo2300 on May 21, 2015, 04:50:34 PM
Erik,

its still in your quote of his message
Title: Re: Thread for board issues
Post by: Erik Luken on May 21, 2015, 05:56:07 PM
Erik,

its still in your quote of his message

Nuh uh. You're seeing things ;)
Title: Re: Thread for board issues
Post by: boggo2300 on May 24, 2015, 04:49:54 PM
these aren't the droids I'm looking for?
Title: Re: Thread for board issues
Post by: Ixeziel_Alt on August 07, 2015, 03:07:31 PM
Hello,

Can I get my password reset as the forgot your password link doesn't seem to work.  Username is Ixeziel.

Thanks
Title: Re: Thread for board issues
Post by: Erik Luken on August 07, 2015, 04:36:30 PM
Hello,

Can I get my password reset as the forgot your password link doesn't seem to work.  Username is Ixeziel.

Thanks

Sent a new password to your email. And I tested the forgot link. It worked okay for me.
Title: Re: Thread for board issues
Post by: iceball3alt on August 19, 2015, 06:17:33 PM
Hello, Steve! I've been trying to log back in to the board after an absence, but it turns out that my previously remembered password didn't work, and password recovery failed, too.
Username(i think): iceball3
Email: jonah. ceballos@gmail. com
Title: Re: Thread for board issues
Post by: Erik Luken on August 19, 2015, 09:39:27 PM
Hello, Steve! I've been trying to log back in to the board after an absence, but it turns out that my previously remembered password didn't work, and password recovery failed, too.
Username(i think): iceball3
Email: jonah. ceballos@gmail. com

Email sent.
Title: Re: Thread for board issues
Post by: iceball3 on August 20, 2015, 01:03:59 AM
Email sent.
Thank you for the help!
Oddly enough, the entire board is german for me for some reason now, the interface that is. I'll figure out how to fix it, though.
Title: Re: Thread for board issues
Post by: Erik Luken on August 20, 2015, 08:23:12 AM
Thank you for the help!
Oddly enough, the entire board is german for me for some reason now, the interface that is. I'll figure out how to fix it, though.

You sure it's not Albanian? I noticed your profile was set to Albanian. I can set it to English.
Title: Re: Thread for board issues
Post by: MarcAFK on August 20, 2015, 05:41:18 PM
German isn't anything like Scottish though!
Title: Re: Thread for board issues
Post by: Erik Luken on August 20, 2015, 06:02:55 PM
German isn't anything like Scottish though!
I'm sure I could change your account to something like Russian or Chinese. Maybe Swahili? ;)
Title: Re: Thread for board issues
Post by: MarcAFK on August 21, 2015, 07:47:49 AM
I can't think of another linguistics pun to go with that, nothing like the one about Alba being an ancient name for Scotland.....
Title: Re: Thread for board issues
Post by: Nightstar_alt on September 04, 2015, 09:32:00 AM
Hey,

I forgot my password yet again, but the reset link isn't working.  Could use an email.  Username is Nightstar.  Thanks.

For debugging purposes, I get this message:
"A mail has been sent to your email address.  Click the link in that mail to set a new password. "
but no email.  No, it didn't end up in spam either.
Title: Re: Thread for board issues
Post by: Erik Luken on September 04, 2015, 01:00:05 PM
Hey,

I forgot my password yet again, but the reset link isn't working.  Could use an email.  Username is Nightstar.  Thanks.

For debugging purposes, I get this message:
"A mail has been sent to your email address.  Click the link in that mail to set a new password. "
but no email.  No, it didn't end up in spam either.

Oh I suppose :)

Email sent with a really long complex password :D
Title: Re: Thread for board issues
Post by: Nightstar on September 04, 2015, 01:18:28 PM
Oh I suppose :)

Email sent with a really long complex password :D
Thanks! :)
Title: Re: Thread for board issues
Post by: Smithblack_0_alt on September 08, 2015, 06:07:43 PM
I am trying to reset my password, and am not getting an email to reset it.  Like a previous poster, I simply get a message saying the password recovery email was sent, but it never arrives.  Could I have a password reset email and/or help resetting things?

Username is smithblack_0. 
Title: Re: Thread for board issues
Post by: Shogun on September 24, 2015, 10:10:18 PM
I just registed 10 minutes ago, but i didn´t received my email, and whenever i try my username "Shogun of Terra" it says there´s no username like that in the forums.

What i do? wait?

Thanks.
Title: Re: Thread for board issues
Post by: Erik Luken on September 24, 2015, 10:58:46 PM
I just registed 10 minutes ago, but i didn´t received my email, and whenever i try my username "Shogun of Terra" it says there´s no username like that in the forums.

What i do? wait?

Thanks.

There is no user "Shogun of Terra" in the member list or awaiting activation. Send me an email at eluken @ this domain with the email you used to register.
Title: Re: Thread for board issues
Post by: Shogun on September 25, 2015, 12:37:31 AM
Quote from: Erik Luken link=topic=7798. msg81252#msg81252 date=1443153526
There is no user "Shogun of Terra" in the member list or awaiting activation.  Send me an email at eluken @ this domain with the email you used to register.

You mean eluken@pentarch. org?
Confirm it so i can send you an email.

Thanks.  :D
Title: Re: Thread for board issues
Post by: MarcAFK on September 25, 2015, 12:46:37 AM
I'm sure I could change your account to something like Russian or Chinese. Maybe Swahili? ;)
Oddly enough about a week ago I noticed my profile was set to Albanian or whatever, it didn't actually have any effect whatsoever though.
Title: Re: Thread for board issues
Post by: Erik Luken on September 25, 2015, 10:11:20 AM
You mean eluken@pentarch. org?
Confirm it so i can send you an email.

Thanks.  :D

Correct
Title: Re: Thread for board issues
Post by: Erik Luken on September 25, 2015, 10:11:57 AM
Oddly enough about a week ago I noticed my profile was set to Albanian or whatever, it didn't actually have any effect whatsoever though.

I've noticed that too. Not sure why it's that way. Possibly some artifact from the upgrade from 1.x to 2.x
Title: Re: Thread for board issues
Post by: Shogun on September 25, 2015, 01:07:29 PM
Quote from: Erik Luken link=topic=7798. msg81277#msg81277 date=1443193880
Correct

Ok, sent you an email.  :D
Title: Re: Thread for board issues
Post by: Erik Luken on September 25, 2015, 01:16:52 PM
Ok, sent you an email.  :D

I'll look into it when I get home :)
Title: Re: Thread for board issues
Post by: randomname003 on September 26, 2015, 12:08:13 PM
I didn't recieve the link to the password recovery I checked spam too.  Please do something my email is kretolek@gmail. com
Title: Re: Thread for board issues
Post by: MarcAFK on September 29, 2015, 02:20:16 PM
So uh, my profile was set to Albanian again today, I actually noticed a few things changing language which is nice, but most of the forum was still in English, which is weird.
Title: Re: Thread for board issues
Post by: 83athom on September 29, 2015, 02:38:53 PM
I just checked mine and it was also set to Albanian but the forums are still English as well.
Title: Re: Thread for board issues
Post by: AL on October 16, 2015, 02:44:17 AM
Apparently I can't post to the New Features thread anymore - it gives me a 403 Forbidden: You don't have permission to access /index.php on this server.
According to a semi-recent post by MarcAFK it might be due to the appearance of certain words/phrases which are "forbidden", but I didn't write anything out of the ordinary there...
Title: Re: Thread for board issues
Post by: MarcAFK on October 16, 2015, 07:12:50 AM
Apparently I can't post to the New Features thread anymore - it gives me a 403 Forbidden: You don't have permission to access /index.php on this server.
According to a semi-recent post by MarcAFK it might be due to the appearance of certain words/phrases which are "forbidden", but I didn't write anything out of the ordinary there...
You're talking about : this http://aurora2.pentarch.org/index.php?topic=7958.0
Try posting half of the paragraph, then try the rest in another post, that worked for me.
There was a really odd error a while ago that was preventing posts containing certain words and phrases, this seems suspiciously related.
Title: Re: Thread for board issues
Post by: AL on October 16, 2015, 07:23:03 AM
That was indeed the thread I was referring to. I tried what you suggested, but the second half still gave an error when I tried posting it. Doesn't matter too much though, it wasn't that important.
Title: Re: Thread for board issues
Post by: MarcAFK on October 16, 2015, 08:00:20 AM
If the word case is anywhere in the post put it into italics or ensure it doesn't have a space before or after it.
The following triggers the error except when any of the words is in italics, spoilered, in code, etc, each word must have a space before and after it;
" case if then "
Title: Re: Thread for board issues
Post by: Erik Luken on October 16, 2015, 08:19:39 AM
In case this fails...
Title: Re: Thread for board issues
Post by: Erik Luken on October 16, 2015, 08:20:12 AM
Case if then
Title: Re: Thread for board issues
Post by: Erik Luken on October 16, 2015, 08:21:53 AM
case if then fails when I had spaces before and after.

It seems as if there is some way the message text is being parsed as php code.
Title: Re: Thread for board issues
Post by: MarcAFK on October 16, 2015, 08:30:54 AM
This is the same as last time, remember how that was caused by "like " ...
Well look at that, I can't post like with a space after it in quotes again.
Title: Re: Thread for board issues
Post by: Erik Luken on October 16, 2015, 08:38:05 AM
I posted on the SMF forums about this. We'll see if there is any solution.
Title: Re: Thread for board issues
Post by: New user? on December 14, 2015, 01:14:11 AM
It looks like new accounts approval is done periodically.  If possible to give it ago sooner i'd appreciate it very much.

Thanks, Mor.
Title: Re: Thread for board issues
Post by: Erik Luken on December 14, 2015, 08:20:49 AM
It looks like new accounts approval is done periodically.  If possible to give it ago sooner i'd appreciate it very much.

Thanks, Mor.

Approvals are manual, and no one watches to see the exact second when one appears. So it will take time. Especially if it comes in after I've gone to bed.
Title: Re: Thread for board issues
Post by: Mor on December 14, 2015, 02:37:50 PM
I know, I just figured that RL tend to get in the way of everything manual and little initiative can go along way to avoid Murphy getting in my way.  Anyway, thanks for your quick help.
Title: Re: Thread for board issues
Post by: tim on December 20, 2015, 08:10:47 PM
have tried time and again to get my password resent but no reply.   can't log in.
plasticpanzers
Title: Re: Thread for board issues
Post by: Erik Luken on December 20, 2015, 09:58:16 PM
have tried time and again to get my password resent but no reply.   can't log in.
plasticpanzers

Check your email.
Title: Re: Thread for board issues
Post by: tim on December 22, 2015, 01:46:06 AM
nothing.    checked my spam box and nothing.    tried 3 times and even attempted a 2nd account under plasticpanzers2
using another email account with verizon and still nothing.
Tim
Title: Re: Thread for board issues
Post by: tim (plasticpanzers) on December 22, 2015, 04:12:26 AM
also installation question.   due to crashes i installed the game exactly as instructed (to a Win 7 system) and it only shows a game of 6. 50 after
i transfer the exe.  stevefire.  and flag/race/planet pics.   is this correct or is there still an issue?
Title: Re: Thread for board issues
Post by: MarcAFK on December 22, 2015, 07:32:42 AM
That's correct, the recent patch was originally meant to be version 6.50, after more major changes steve decided it should be released as 7.0, but forgot to change the version shown on that window. For reference the last version was 6.43 so you're definitely using the newest one.
Title: Re: Thread for board issues
Post by: Erik Luken on December 22, 2015, 08:54:47 AM
nothing.    checked my spam box and nothing.    tried 3 times and even attempted a 2nd account under plasticpanzers2
using another email account with verizon and still nothing.
Tim

I sent you another email. For the 2nd account, I usually check for duplicates, and if I find one I disallow the duplicate account.

Usually it's quicker to send me a message and I can sort it out.
Title: Re: Thread for board issues
Post by: Cadell1 on December 31, 2015, 03:24:36 PM
I never got the email to active my account.  i used the name of Cadell and my email is chaos7. 0@gmail. com
Title: Re: Thread for board issues
Post by: Erik Luken on December 31, 2015, 03:37:20 PM
Since I don't send one out, you won't get one.

And since I am the only one approving accounts, it takes a while. It is not an automated process, and most likely will never be one.
Title: Re: Thread for board issues
Post by: Erik Luken on December 31, 2015, 07:07:14 PM
I've also disabled the chat feature.

Since then, I've had only 1 500 error, and the posting/responsiveness is much greater. I'll leave it disabled for a couple of days and see how it goes.
Title: Re: Thread for board issues
Post by: AL on December 31, 2015, 10:23:16 PM
To be honest, I never really used it for chatting. I did however check it to see how many people were online at a time (more convenient than scrolling to the bottom of the homepage).
And while I'm here, could you set up a wiki account for me? I figure I may as well have one in case some serious work needs to be done with this new influx of players (56 guests viewing the board at the moment, that's the most I think I've seen for a while).
Title: Re: Thread for board issues
Post by: Sematary on January 02, 2016, 05:30:33 AM
To be honest, I never really used it for chatting. I did however check it to see how many people were online at a time (more convenient than scrolling to the bottom of the homepage).
And while I'm here, could you set up a wiki account for me? I figure I may as well have one in case some serious work needs to be done with this new influx of players (56 guests viewing the board at the moment, that's the most I think I've seen for a while).
90 guests right now.
Title: Re: Thread for board issues
Post by: Rich.h on January 02, 2016, 05:54:18 AM
Keep getting 403 forbidden results when I try to reply to threads.


This is the thread in question http://aurora2.pentarch.org/index.php?topic=8165.0 (http://aurora2.pentarch.org/index.php?topic=8165.0)
Title: Re: Thread for board issues
Post by: DaftNod on January 02, 2016, 12:43:05 PM
Bounced around here a lot reading quite a bit yesterday and received many, many 500, 403, and system resource errors (resource errors were server side).   It was a pain but I just brute forced my way through the errors until the given page decided to load so I thought I'd mention.

More difficult, however, was the kaptcha when attempting to register - the picture completely refused to load.   Fortunately, the Listen to the letters link below it worked (after brute forcing my way to get the thing to load - and, of course, when the computer speaks them, b, d, v, c, t, e, g, and p all sound very similar (this was maddening to say the least).   Again, just an FYI but also wanted to mention in case anyone else is having the same trouble with the kapthca while trying to register

Note: the kaptcha for posting this note is displaying so perhaps it's fixed?  In case it matters, I'm using Chrome.
Title: Re: Thread for board issues
Post by: Ostia on January 02, 2016, 03:03:53 PM
Fatal error: Out of memory (allocated 2359296) (tried to allocate 4104 bytes) in /home/penta6/public_html/aurora2/Sources/Load.php on line 183
Title: Re: Thread for board issues
Post by: AL on January 02, 2016, 04:21:15 PM
@Sematary: saw 149 guests this morning, followed by a stream of 500 server errors; the bar keeps raising!

Re 403 errors, check http://aurora2.pentarch.org/index.php?topic=7958.0 (http://aurora2.pentarch.org/index.php?topic=7958.0) for a discussion of possible triggers and fixes (in particular posts 4 and 6).
Title: Re: Thread for board issues
Post by: Vortex421 on January 02, 2016, 07:41:13 PM
I've been getting regular 500 errors the past several days.  No real rhyme or reason to them - sometimes I get 2-3 in a row when trying to access a page, sometimes nothing!

(And just got an Out of Memory fatal error)
Title: Re: Thread for board issues
Post by: MarcAFK on January 02, 2016, 08:10:44 PM
Same here, I got a 500 making this post, many other errors yesterday as well as an out if memory one.
Title: Re: Thread for board issues
Post by: Prince of Space on January 03, 2016, 01:54:15 PM
The forums are showing up on Google searches now. Didn't they used to not be indexed for web searches? Maybe the 150+ guests we keep getting are from web crawlers that have begun accessing the forums since the forums got upgraded. Although the upgrade was back in October, wasn't it? And the rush of guests seems to have started around New Years Eve.

A quick bit of Googling shows a number of posts promoting 7.X in the past week, including on Reddit and a number of other video and forum sites, so maybe we've just been Farked.
Title: Re: Thread for board issues
Post by: 83athom on January 03, 2016, 03:04:16 PM
I've also disabled the chat feature.

Since then, I've had only 1 500 error, and the posting/responsiveness is much greater. I'll leave it disabled for a couple of days and see how it goes.
I'm still having a lot of 500 errors. Maybe 1/3-1/2 of pages I try to go to I get them and have to reload once or twice to get there.
(Edit; got one getting to the post page and when I tried to post)
Title: Re: Thread for board issues
Post by: Erik Luken on January 03, 2016, 03:06:26 PM
The host installed suPHP. It seems to be generating all of the errors.
Title: Re: Thread for board issues
Post by: Reypatey on January 04, 2016, 08:59:49 AM
Hey!

I'd like to tell you why you are experiencing so much traffic over the past couple of days. 
Quill18, a youtuber, with ~300000 subscribers has started a video series about Aurora a few days ago.   The comment section is full of compliments for the game. 
I think the guests in your forums are his viewers who'd like to check out the game themselves - me included.   ;-)

Have a great day!
Reypatey
Title: Re: Thread for board issues
Post by: Prince of Space on January 04, 2016, 11:41:30 AM
Here we see Aurora's most outlandish departure from real world science: application of Transnewtonian elements to Youtube has resulted in a comments section that doesn't make me want to renounce my species.

Neat.
Title: Re: Thread for board issues
Post by: davidr on January 09, 2016, 10:39:52 AM
Erik ,

logged in , attempted to make a search but I am up against numerous internal server errors
which is preventing me continuing with my search. Even this post took 6 attempts before I could make the post.

Is there anything at all which will resolve the 500 internal server error?

DavidR
Title: Re: Thread for board issues
Post by: Erik Luken on January 09, 2016, 01:21:18 PM
Erik ,

logged in , attempted to make a search but I am up against numerous internal server errors
which is preventing me continuing with my search. Even this post took 6 attempts before I could make the post.

Is there anything at all which will resolve the 500 internal server error?

DavidR

A new host, less traffic, less cpu usage... The host put some crapware on that shoots the cpu/memory usage up, then throttles me because the cpu/memory usage is up...
Title: Re: Thread for board issues
Post by: Mor on January 09, 2016, 01:40:00 PM
saw 149 guests this morning, followed by a stream of 500 server errors; the bar keeps raising!

The number of guest deviate base on the time of day, usually when it goes bellow 90 there are no issues...


Btw, does anyone know what happened here around October 08, 2014 ? big Aurora release?
Title: Re: Thread for board issues
Post by: MarcAFK on January 09, 2016, 04:28:48 PM
I believe the server was bumrushed by semi-sentient kitchen advertising bots.
Notice the number of posts was extremely low.
Title: Re: Thread for board issues
Post by: Ostia on January 10, 2016, 08:57:00 AM
508 Resource Limit Is Reached
Resource Limit Is Reached


This is getting better by the week.
Title: Re: Thread for board issues
Post by: MarcAFK on January 10, 2016, 09:06:26 AM
Would it help if I donate? 
I'll setup a Dropbox of fresh ram for the server to mine.
Is pick.exe running?
(Sorry if the jokes are getting out of hand)
Title: Re: Thread for board issues
Post by: Erik Luken on January 10, 2016, 12:02:55 PM
I'm looking at a new host. It's a VPS solution so the domain would be on it's only little island, unlike now. Monthly cost will double from $25 to $50. And of course they want the first year up front. That will have to wait until next weekend.
Title: Re: Thread for board issues
Post by: Mythrell_ on January 10, 2016, 02:15:27 PM
Quote from: Erik Luken link=topic=7798. msg84911#msg84911 date=1452448975
I'm looking at a new host.  It's a VPS solution so the domain would be on it's only little island, unlike now.  Monthly cost will double from $25 to $50.  And of course they want the first year up front.  That will have to wait until next weekend.

I don't know what kind of monthly traffic you're getting here, but you can get 20 TB of monthly traffic on an own physical server with one month cancellation period for 35€ / month (38$ right now) from Hetzner (just an example, I'm sure there are plenty more out there).  I wouldn't take those first year up front deals unless I know the service (and server) is good. 

Of course VPS's should be even a bit cheaper, at least on central european pricing. 

Just felt the urgent need to share my experience, as I've had some bad ones at certain hosts. . .  :)
Title: Re: Thread for board issues
Post by: Erik Luken on January 10, 2016, 04:17:32 PM
I don't know what kind of monthly traffic you're getting here, but you can get 20 TB of monthly traffic on an own physical server with one month cancellation period for 35€ / month (38$ right now) from Hetzner (just an example, I'm sure there are plenty more out there).  I wouldn't take those first year up front deals unless I know the service (and server) is good. 

Of course VPS's should be even a bit cheaper, at least on central european pricing. 

Just felt the urgent need to share my experience, as I've had some bad ones at certain hosts. . .  :)

While Steve is in the UK, I am in the US. So I've been looking at US-based hosts. The plan I currently have is considered a "Business Premium" plan, geared towards a small business. One would think that would include enough server resources to handle a couple of downloads and a forum. My current host's Enterprise plan starts at $150/month, and so is out of the question unless I start charging for access to things (which I am very loathe to do for a free game). The VPS I've been looking at is $50/month (which is also the top-end of what I consider reasonable). They say they support the requirements I gave them, and they have a cancellation policy.

Since off-loading the downloads to dropbox, server traffic has dropped from an average of 65.02g/day to 2.62g/day. So maybe that will be enough to even things out.
Title: Re: Thread for board issues
Post by: MarcAFK on January 10, 2016, 11:21:32 PM
Six hundred and fifty people a day are downloading aurora?
Edit: the forum is running sweet right now, no errors at my end, and fast page load.
The wiki is slow but running.
Edit: spoke too soon apparently, errors now :(
Title: Re: Thread for board issues
Post by: AcidWeb on January 11, 2016, 07:25:10 AM
Wrapper hosting currently burn 150-200GB of traffic every day...

But that is not issue for me  ;D
Title: Re: Thread for board issues
Post by: Erik Luken on January 11, 2016, 07:41:48 AM
It's not really the bandwidth that is the issue, but the associated http requests.
Title: Re: Thread for board issues
Post by: Mel Vixen on January 11, 2016, 10:04:21 AM
A hint for the sudden loadspike: Quill18 (https://www.youtube.com/user/quill18/videos?shelf_id=1&sort=dd&view=0) a popular LetsPlayer on youtube has an LP out for Aurora and on average 12000-15000 views on his videos that could be why you see so much traffic right now.



Nevermind it was posted some days ago and i didnt notice thanks to the errors.
Title: Re: Thread for board issues
Post by: Bryan Swartz on January 13, 2016, 12:07:09 PM
Sounds to me like a bad host indeed.  I've been getting the dreaded 403 Forbidden error(including when trying to post the exact text that succeeded minutes earlier :P).  So it looks like I'm going to become an overnight poster in order to try to maintain sanity, if that works.  Can't speak for anyone else but I'm willing to contribute some to the cause to get a smoother forum. 
Title: Re: Thread for board issues
Post by: AcidWeb on January 24, 2016, 02:15:37 AM
Sorry to say this but you really dropped the ball with this migration.

Process that should take 10 minutes (not counting DNS records update) crippled forums for half week and caused pointless week long database rollback.

I hope that you will prepare better next time.
Title: Re: Thread for board issues
Post by: Tatterly on January 24, 2016, 04:08:20 AM
Not to be that gal, nor to minimize your justified feelings, but. . .  It could be worse.  Sure, it should've gone smoother, but unexpected traffic and costs have a way of making even surface-simple operations into complex and painful affairs; to say nothing of real life stressors, of which said unexpected traffic has a way of exacerbating. . .

Way I look at it.  I lost a fairly detailed post getting perhaps to the root of my inability to play this game.  But, hmn, it'll take me maybe ten-twenty minutes tops to recreate it; and it is my own fault for not paying attention to the big, red 'posts beyond the 16th will be lost due to migration' banner.  For those who post frequently I know it'll be more of a pain - but better the minor pain of lost posts then the site going down indefinitely.

Mmn, on a side note, the whole 'famous lets player, kids on my lawn, with their internets and the videos' explains why I was reminded of this by a friend whose most adventurous gaming experience was playing one of the Call of Duties blind.  I'm glad the game gets more exposure!
Title: Re: Thread for board issues
Post by: davidr on January 24, 2016, 04:28:02 AM
Erik,

Many thanks for hosting this forum and for looking into the website problems. I hope your efforts are appreciated by the majority of the forum members - I certainly do for without people like yourself there would be no means of either playing or understanding the game.

DavidR
Title: Re: Thread for board issues
Post by: AlqVeers on January 24, 2016, 04:31:31 AM
Nice to see the forums back up, aside from confirming all the above errors.  I have little to add except I'll be happy to look at contributing to costs as soon as I get back to work myself.

Otherwise, everything is running quickly for me right now.
Title: Re: Thread for board issues
Post by: linkxsc on January 24, 2016, 09:11:37 AM
Running much smoother now (actually smoother than Pre-Quill) so GG
Title: Re: Thread for board issues
Post by: Cassaralla on January 24, 2016, 09:26:02 AM
Happy to see the board back up and running.  My thanks to the Admin for sorting through this and solving the problem and letting us 'play on your lawn'.
Title: Re: Thread for board issues
Post by: Tatterly on January 24, 2016, 11:02:08 AM
Regarding the lawn comment, that was just me being silly, I'm not half as funny as I think I am.  ;)  I'm technically new here as well, given that I joined around two years back, haven't seen too many communities that are as friendly and helpful, and certainly hadn't meant to contribute elsewise.  But that's neither here nor there.  Keeping on topic, wanted to add that everything seems quick and responsive.
Title: Re: Thread for board issues
Post by: Bruce Knowles on January 24, 2016, 11:07:07 AM
Still awaiting email regarding confirmation of my registration etc.  after over half an hour. . .

I suspect this has gone astray on a permanent basis.

Please would you try and resolve this at your earliest convenience.

Have a nice day"""
Title: Re: Thread for board issues
Post by: Inglonias-Temp on January 24, 2016, 11:10:00 AM
Yeah.  I tried to register and it says my account is still awaiting admin approval.
Title: Re: Thread for board issues
Post by: Erik Luken on January 24, 2016, 11:23:18 AM
Yeah.  I tried to register and it says my account is still awaiting admin approval.

As before, with the deluge of new registrations I am only approving accounts once a day. If you have put one in, just wait a while. It will be approved. But don't put in more than one. That annoys me and I will either reject all of them, or randomly approve one. Depends on how I feel.
Title: Re: Thread for board issues
Post by: Haji on January 24, 2016, 12:09:31 PM
The forum seems to be running great, thank you your hard work Erik!
Title: Re: Thread for board issues
Post by: alex_brunius on January 24, 2016, 12:29:37 PM
Wow... Forum went from 10+ seconds to register (or modify) my post, and frequent errors to 0.1 seconds. Awesome!

It's... lightning fast.
Title: Re: Thread for board issues
Post by: Panopticon on January 24, 2016, 01:04:16 PM
As there is no more cause for unrest on the forums, morale has increased by 0.957893 percent
Title: Re: Thread for board issues
Post by: Mor on January 24, 2016, 02:13:58 PM
I see nothing official about the host, so i'll drop a little 'thank you' to Erik. over here breaking the board issues streak.
Title: Re: Thread for board issues
Post by: AL on January 24, 2016, 03:01:15 PM
Again, thanks for your efforts Erik; it will be appreciated by aurora forumites for years to come!  :D
Title: Re: Thread for board issues
Post by: MarcAFK on January 24, 2016, 11:18:12 PM
Nice to see the forums back up, sure the downtime was painful but considering the voluntary aspect of Aurora and the forums we're lucky to have the effort put in that Steve, Eric, and the others give to make this community run somewhat smoothly overall.   
I do see what acid web is getting at though, but he should be thankful about the recent karma change, I imagine a few people might have gotten smite happy there.
Title: Re: Thread for board issues
Post by: AcidWeb on January 24, 2016, 11:34:17 PM
I fully appreciate work of Erik Luken.

But I have major character flaw - I say what I think. And harsh truth is not always nice.
Title: Re: Thread for board issues
Post by: Erik Luken on January 24, 2016, 11:40:09 PM
Sorry to say this but you really dropped the ball with this migration.

Process that should take 10 minutes (not counting DNS records update) crippled forums for half week and caused pointless week long database rollback.

I hope that you will prepare better next time.
I did the backup on the 16th. Attempted to use their automated tools to restore it on the 17th and 18th. On the 19th I put in a ticket for them to do the restore. This was done, however created a second CPanel account (don't ask me why). The DNS change was pretty quick, but with the dual CPanel accounts, the subdomains were not behaving nicely. That's what caused the long rollback and such.

I didn't change the DNS until after I knew the backup had been restored.
Title: Re: Thread for board issues
Post by: Mor on January 25, 2016, 12:19:44 AM
Mirror, mirror on the wall who got the biggest E-penis of them all? ME! *screams with joy like a little girl*

Anyway, nicely said MarcAFK. 403 issues are fixed. New faster host. Win Win.
Title: Re: Thread for board issues
Post by: Sean on January 25, 2016, 05:08:05 PM
Registered under the user name: pulmwedge

Did not get confirmation email as of yet. 

Thank you. 
Title: Re: Thread for board issues
Post by: Erik Luken on January 25, 2016, 07:29:15 PM
Registered under the user name: pulmwedge

Did not get confirmation email as of yet. 

Thank you.

That's because I don't send out emails. And I only do approvals once a day. So if you've registered anytime since noon central today, you will get approved tomorrow morning.
Title: Re: Thread for board issues
Post by: Wolfius-alt on February 06, 2016, 12:02:55 AM
Are password resets sent out automatically or manually?

If it's manually you might want to change the "A mail has been sent to your email address. " message to something like "A mail will be sent to your email address within a day or two. " so people don't expect instant responses and spam the system tring again if they get nothing after a few minutes, assuming they made a mistake/typo or the system derped.

If it's automatic I've not recieved it; tried my user name and my email, just in case I registered with my old now-inaccessable email account and then reregistered with my new one and forgot about it(as the signup says my current email is in use here).
Title: Re: Thread for board issues
Post by: Erik Luken on February 06, 2016, 11:08:45 PM
The email is coming from aurora@pentarch.org. That address is not monitored, so don't send to it.
Title: Re: Thread for board issues
Post by: Wolfius-temp on February 07, 2016, 01:04:16 AM
Quote from: Erik Luken link=topic=7798. msg86008#msg86008 date=1454821725
The email is coming from aurora@pentarch. org.  That address is not monitored, so don't send to it.

I didn't.  I used the automated password reset system on the board where it asks you to enter your user name or email address then says it's sent an email to your email address with the reset link; I never recieved an email for the password reset when entering my user name or when I tried again with my email which the board says was attached to an account here.

Nothing in the inbox or spam folder, and no blocked addresses, so I'm at a loss as to why I didn't get it.
Title: Re: "Protective film Minsk"
Post by: 83athom on March 14, 2016, 07:01:17 PM
Any particular reason?

Edit; found the translation of the title and the meaning, Its an add for a camera film.
Title: Re: Thread for board issues
Post by: Mor on March 14, 2016, 07:28:51 PM
That or it advertises 'safety covers', that you can can by from Minsc.
Title: Re: Thread for board issues
Post by: Zook on March 17, 2016, 03:14:35 AM
The wiki is broken. Some PHP error.
Title: Re: Thread for board issues
Post by: 83athom on March 17, 2016, 06:33:27 AM
Yah, I think it may be time to change the Anti-Spam settings Erik/John. That guy posted A LOT all over the place.
Title: Re: Thread for board issues
Post by: Erik Luken on March 17, 2016, 08:26:58 AM
Yah, I think it may be time to change the Anti-Spam settings Erik/John. That guy posted A LOT all over the place.

Guests now require their posts to be approved before posting.
Title: Re: Thread for board issues
Post by: Erik Luken on March 17, 2016, 08:40:03 AM
The wiki is broken. Some PHP error.

I installed a math extension. Obviously I cannot math extension.
Title: Re: Thread for board issues
Post by: MarcAFK on March 17, 2016, 10:09:42 AM
If can into math then GOTO extension.
*error* must construct additional python.
Title: Re: Thread for board issues
Post by: Erik Luken on March 17, 2016, 10:32:34 AM
If can into math then GOTO extension.
*error* must construct additional python.

I think it is because the directory is called "math", but the code is expecting "Math". so when I get home and can deal with it on a computer rather than a tablet, I'll fix it. It was hard enough commenting out the lines in LocalSettings.php.
Title: Re: SPAM
Post by: 83athom on March 31, 2016, 07:11:30 AM
And this was somehow approved to be posted?
Title: Re: Thread for board issues
Post by: Erik Luken on March 31, 2016, 01:40:36 PM
Just lets me know their IP to be banned :D
Title: Re: Thread for board issues
Post by: DIT_grue on April 08, 2016, 07:26:23 PM
Is there any reason my Preferred Language was set to Albanian this morning?
Title: Re: Thread for board issues
Post by: 83athom on April 08, 2016, 08:53:53 PM
Is there any reason my Preferred Language was set to Albanian this morning?
Happens to all of us for some bizarre reason
Title: Re: Thread for board issues
Post by: Erik Luken on April 08, 2016, 09:14:26 PM
Is there any reason my Preferred Language was set to Albanian this morning?

Yes. Because I added you to a new group. Everyone involved in the new community game is most likely changed. Go to your profile, account settings. You'll need to put in your password.
Title: Re: Thread for board issues
Post by: DIT_grue on April 08, 2016, 09:33:12 PM
Oh, there was still enough English on the screen for me to do that first thing, it was just a very disconcerting thing to see when I opened the board. (I wouldn't have been able to guess what language it was without seeing it selected on that page).
Title: Re: Thread for board issues
Post by: Barkhorn on April 10, 2016, 12:54:21 PM
Is there a thread somewhere that lists what all the medals by each user's name mean?
Title: Re: Thread for board issues
Post by: Erik Luken on April 10, 2016, 03:34:33 PM
Is there a thread somewhere that lists what all the medals by each user's name mean?

Each new one is the mid-point to the next rank.
Title: Re: Thread for board issues
Post by: Thiosk on July 23, 2017, 02:24:25 AM
After logging in after a long time away (years?) i had a HUGE bank of notifications of thread mentions and what not scroll up on the right side of the screen. I clicked the first one, found a thread I'd participated in (years?) ago, and then missed all the rest of the notifications.

Is there another way to find them?  ???
Title: Re: Thread for board issues
Post by: Detros on July 23, 2017, 03:48:31 AM
After logging in after a long time away (years?) i had a HUGE bank of notifications of thread mentions and what not scroll up on the right side of the screen. I clicked the first one, found a thread I'd participated in (years?) ago, and then missed all the rest of the notifications.

Is there another way to find them?  ???
What about the link Show new replies to your posts (http://aurora2.pentarch.org/index.php?action=unread) at the top?
Title: Re: Thread for board issues
Post by: MasonMac on September 13, 2018, 06:14:22 PM
Send a password reset to the email for this account?
Title: Re: Thread for board issues
Post by: Erik Luken on September 13, 2018, 11:10:51 PM
Send a password reset to the email for this account?

You were logged on when you posted this. Send me a PM.
Title: Re: Thread for board issues
Post by: MasonMac on September 17, 2018, 08:33:22 PM
Messaged you
Title: Re: Thread for board issues
Post by: Erik Luken on September 18, 2018, 01:50:14 PM
Messaged you

Did you send a PM or email? Regardless, I have not received either.

As for changing passwords, I cannot send a new link, but I can change the password.
Title: Re: Thread for board issues
Post by: Erik Luken on December 15, 2018, 05:07:14 PM
The issue that has been happening seems to be some sort of traffic issue with SMF. Too many database read attempts come in and something in the software overwrites a critical file with a 0-byte version. I do have a back up of the file and upload it again. But it is annoying :)
Title: Re: Thread for board issues
Post by: Matthew - (Heinz) on February 21, 2019, 11:37:12 AM
Hello!

I registered within the last week.  For the first 2-3 days when I tried to login it said that I hadn't been approved yet.  Now (because I'm a clutz) I've forgotten my password.  I hit the "forgot password" link and the page thinks for a little bit then says that it's sent me an email - however, I've never received an email.  Thank you for any help you can provide!
Title: Re: Thread for board issues
Post by: Erik Luken on March 10, 2019, 03:04:16 PM
Hello!

I registered within the last week.  For the first 2-3 days when I tried to login it said that I hadn't been approved yet.  Now (because I'm a clutz) I've forgotten my password.  I hit the "forgot password" link and the page thinks for a little bit then says that it's sent me an email - however, I've never received an email.  Thank you for any help you can provide!

What account name did you try?
Title: Re: Thread for board issues
Post by: Matt Rethyu on August 13, 2019, 05:31:42 AM
I tried registering a few days ago, but did not get an email even after re-sending it twice.  Username Matt_Rethyu.
Title: Re: Thread for board issues
Post by: Erik Luken on August 13, 2019, 05:12:57 PM
I tried registering a few days ago, but did not get an email even after re-sending it twice.  Username Matt_Rethyu.

I did not find an account with that user name. If you put something non-Aurora related as the reason why you wanted to join, then there is a chance your account needed to be activated. Those have a 14 day shelf life before they get deleted.