Author Topic: Server Outage  (Read 1483 times)

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Offline Erik L (OP)

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Server Outage
« on: September 03, 2020, 02:19:12 PM »
Dear Valued Customer,

As we continue to enhance our network, we will be upgrading one of the routers in our east coast data center to increase our bandwidth by 10x. We are reaching out to inform you that your server will be affected by this upgrade, and no data loss will occur.

To ensure the least impact on your services, all maintenance will occur at the time and date specified below, and will last 2 hours.

Your server is a part of a maintenance window planned for:

Sunday, September 6th at 3:00 a.m. EST
Window Duration: 2 hours
Expected downtime: Less than 15 minutes

We appreciate your patience and understanding as we continue to bring enhancements to our network and improve your web hosting experience. If you have any questions or concerns regarding this maintenance window, we will be monitoring replies to this email, or you may initiate a chat with our customer success team, available 24/7/365.